Privacy Policy

Privacy Policy for Deaf Answers

Effective Date: 1st Jan 2025.

Introduction   At Deaf Answers, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data in compliance with the UK General Data Protection Regulation (GDPR) and other applicable laws.

What Information We Collect   We may collect the following types of personal information:

• Name, email address, and phone number for communication purposes.
• Information related to course bookings, including preferences and attendance details.
• Any additional information you provide, such as accessibility needs or dietary requirements.

How We Use Your Information   Your information is used for the following purposes:

• To provide the services you request, such as training and resources.
• To communicate updates about classes, workshops, and events.
• To improve our services based on feedback and usage patterns.

How We Protect Your Information   We implement strict security measures to protect your data, including:

• Secure storage systems for electronic and physical records.
• Regular audits to ensure compliance with data protection laws.
• Limited access to personal information by authorized personnel only.

Sharing Your Information   We do not share your personal information with third parties unless required by law or with your explicit consent.

Your Rights   Under the GDPR, you have the right to:

• Access the personal information we hold about you.
• Request corrections to inaccurate or incomplete data.
• Request the deletion of your data, subject to legal obligations.
• Withdraw consent for data processing at any time.

Contact Us   If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

• Email: damian.barry@deafanswers.co.uk
• Phone: Text 07849 480172